I regret to say that it is true. Primer and Driver have to be remanufactured. It is a long story of my bottler’s poor business practices, and some poor judgment on my part for trying to stick with them in hopes that things would work out.
I gave the formulas for P&D to my “new” bottler in September. They said 4-6 weeks. I paid part up front and waited…and called…and waited…and called…and waited some more. They made promises that they couldn’t keep, and I ended up in serious danger of going under before I even got started. I had invested quite a bit into this run with them so I stayed with them hoping that if I encouraged them and did everything in my power to help them out that it would turn out fine in the end.
Well, in the end (last week) it turned out to be my worst nightmare. I had waited 6 months to receive product that was supposed to be bottled in 6 weeks. I get it home, mix up a couple glasses…and to my horror, they simply weren’t up to HSN standards.
In all honesty my heart sunk to the floor and I thought I was done for. The product was 4 months late, I had been promising our stores that it was coming, I had used all my working capital that was supposed to pay for protein to pay bills while I was waiting, and now I had an entire batch of both Primer and Driver that I couldn’t, in good conscience, put out as Primer and Driver. I thought I would die right there in the kitchen.
Needless to say I didn’t sleep at all last week, worried about how this would hurt HSN to the point that it couldn’t survive and I would lose everything to the bank. Fortunately, my family and friends (thanks Jared) encouraged me and told me that this too will pass, and to put things in perspective.
So now, after a gracious and generous loan from a friend of a friend (thanks again Jared), I am starting over with a new manufacturer. If all goes well we will have product ready to ship in 4-6 weeks.
This latest experience has been terribly disappointing as well as educational. Many of you have been so supportive and I deeply appreciate it. I have to thank 1fast400, BodyPlus, Netrition, BeyondMuscle, Olympian’s News for being so patient as well as each one of you who have put your trust in me and HSN.
It is very important to me that HSN be of the best quality. I promise that when Primer and Driver are back on the shelves (soon!

, they will be better than ever. Primer and Driver have always been, and will continue to be quality products you can trust.